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Privacy Policy

Introduction

ChopChop Finance ("we," "our," or "us") values your privacy and is deeply committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access and use our services, including but not limited to our AI-powered financial tools, modules, and associated services. By using our platform, you consent to the practices described in this Privacy Policy.

Scope of this Policy


This Privacy Policy applies to all users of ChopChop Finance’s platform, including website visitors, registered users, and customers of our services. It does not apply to third-party websites or services that may link to or integrate with our platform.


Information We Collect

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  1. Personal Information

    • Identity Data: Name, company name, position, and email address.

    • Contact Data: Phone number, mailing address, and other relevant contact details.

    • Billing Data: Payment details, such as credit card information, billing address, and transaction history.
       

  2. When you interact with our platform, we may collect the following types of personal information:
     

  3. Usage Data

    • Information about your interaction with our platform, including:

      • Log files, IP addresses, and browser type.

      • Pages visited, time spent on each page, and actions taken on the platform.

      • Date and time of access, as well as referral URLs.
         

  4. Third-Party Data

    • If you integrate our platform with third-party services (e.g., accounting or compliance software), we may collect relevant data shared through these integrations, such as financial records or compliance details.

    • Data shared through third-party authentication (e.g., Single Sign-On services).
       

  5. Cookies and Tracking Technologies

    • Cookies: Small files stored on your device to improve your browsing experience.

    • Web Beacons: Used to monitor user interaction with our emails or platform features.

    • Analytics Tools: Tools like Google Analytics that help us track user behavior for platform optimization.
       

How We Use Your Information

We use the collected information for the following purposes:

  1. To Provide and Enhance Services

    • Facilitate access to our AI tools and modules.

    • Optimize and improve platform functionality based on user feedback and behavior.

    • Enable personalized user experiences and recommendations.

  2. To Communicate with You

    • Notify you about updates, enhancements, or changes to our services.

    • Provide customer support and respond to inquiries or complaints.

    • Share promotional content, offers, or newsletters (with your explicit consent).

  3. To Ensure Compliance and Security

    • Monitor compliance with legal obligations and service terms.

    • Detect and prevent fraudulent or unauthorized activities.

    • Maintain and enhance security measures to safeguard user data.

  4. To Fulfill Legal Obligations

    • Comply with applicable laws, regulations, and government requests.

    • Respond to legal proceedings, subpoenas, or court orders.
       

How We Share Your Information

We may share your information with:

  1. Third-Party Service Providers

    • Payment processors, cloud storage services, and analytics providers that help us deliver and improve our services.

  2. Affiliates and Business Partners

    • Affiliates or partners involved in providing services integrated with our platform.

  3. Compliance with Legal Requirements

    • Law enforcement agencies, regulatory bodies, or courts, if required by law or necessary to protect our rights and users’ interests.

  4. Mergers or Acquisitions

    • In the event of a merger, acquisition, or sale of our assets, your data may be transferred to the acquiring entity.
       

Data Security


We prioritize the protection of your personal data and implement the following measures:

  • Encryption: Sensitive data is encrypted both in transit (using SSL/TLS) and at rest.

  • Access Controls: Limited access to your data is granted only to authorized personnel on a need-to-know basis.

  • Regular Audits: Security measures are reviewed and updated regularly to address emerging threats.

  • Incident Response: A dedicated team is in place to respond promptly to security breaches or data incidents.
     

Despite our efforts, no online platform can guarantee 100% security. By using our platform, you acknowledge this inherent risk.

Your Rights

We respect your rights concerning your personal data. These include:

  1. Access and Portability:

    • Request access to the personal data we hold about you.

    • Obtain a portable copy of your data in a commonly used format.

  2. Correction and Rectification:

    • Request corrections to inaccurate or incomplete personal information.

  3. Deletion:

    • Request the deletion of your personal data, subject to applicable laws and legitimate business or legal obligations.

  4. Objection to Processing:

    • Object to the processing of your data for marketing purposes or under specific conditions.

  5. Withdrawal of Consent:

    • Withdraw previously granted consent for data processing (where applicable).

To exercise these rights, please contact us at privacy@chopchopfinance.com.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Factors influencing data retention include:

  • Legal and regulatory requirements.

  • Dispute resolution and enforcement of agreements.

  • Historical record-keeping for business purposes.
     

Once the retention period expires, we securely delete or anonymize your data.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements, business practices, or technological advancements. The revised policy will be posted on our website with a "Last Updated" date. Continued use of our platform indicates your acceptance of the revised terms.

Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please reach out to us:
Email: privacy@chopchopfinance.com

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